This Privacy Policy explains how Clean Slate Services processes personal data in connection with its website and cleaning service inquiries, bookings, and related communications.
Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion in appropriate cases, restriction of certain processing, or objection where we rely on legitimate interests. You may also ask for clarification about how your data is used.
To protect privacy and prevent unauthorized disclosure, we may ask for information needed to verify your identity before acting on a request. If a request cannot be fully satisfied, we will explain the reason where permitted by law.
We retain personal data for the period necessary to manage inquiries, perform services, maintain business records, resolve disputes, and meet legal obligations. When data is no longer needed, we delete it or anonymize it where feasible.
The updated version will apply from the date it is published unless a different effective date is stated. We may also provide a separate notice when a change materially affects how personal data is handled.
We may collect identification and contact details, property and access information, service preferences, appointment details, communication records, payment-related information, and condition photos when provided. We also process technical data such as device, browser, and usage information when you visit the website.
We receive data directly from you when you submit an inquiry, request a quote, arrange access, or communicate with us. We may also receive information from payment channels, scheduling tools, and technical systems that support the website and service workflow.
We may use session cookies, persistent cookies, and similar technologies. These may support site operation, remember basic preferences, help secure forms, and measure general website performance. We do not rely on cookies to collect more information than is needed for these purposes.
You can manage cookies through your browser settings and, where available, through on-site preference controls. Blocking some cookies may affect website functions such as form handling, session continuity, or preference storage.
We use personal data to respond to inquiries, prepare quotes, review property scope, confirm appointments and access, carry out cleaning visits, manage completion handover, process payments, maintain records, secure the website, and comply with legal and accounting duties.
We may disclose personal data to payment processors, scheduling and communication providers, website hosting and technical support services, and other operational partners that assist with our business. These parties may process data only for the services they provide to us and under appropriate confidentiality obligations.
We may share personal data with public authorities, courts, or other official bodies when required to comply with legal obligations, respond to lawful requests, protect rights, or address security and fraud concerns.
